|
How important is knowledge when it comes to your business, or everyday living, for that matter? When I was a Hostage Negotiator with the Cincinnati Police Department SWAT Team, we practiced Tactical Empathy, which was a commitment to the person we were negotiating with, to understand their world (understand it, not necessarily agree with it.) By practicing empathy, we developed trust with the person we were negotiating with which allowed us to gain knowledge that led us to being able to develop solutions that helped solve the problem the person was having. This knowledge assisted us in getting the hostages and the hostage-taker, out safely. Having knowledge can allow you to gain influence over another individual which may hopefully lead to behavior changes. Check out this video about how a vendor was able to use his knowledge to make the best deal possible when dealing with a savvy customer.
0 Comments
Leave a Reply. |
Please click on the photo above to purchase your copy of my new book, Four Truths and a Lie
Please click on the image above to purchase a copy of my book, Sustainable Excellence
LIVE AN UNCOMMON LIFE - WHEREVER YOU AREAt Motivational Check, we empower individuals across the country—and right here in Colorado—to live a life rooted in faith, purpose, and resilience. Whether you’re in Denver, Colorado Springs, or Fort Collins, our resources are designed to inspire you to overcome adversity and unlock your greatest potential. Archives
November 2025
|
RSS Feed