Monday Moring Motivational Message - Developing A Quality Culture

What makes a quality culture?

What is your influence in causing a quality culture to take root?

In his book, Legacy, author James Kerr stated, "A successful culture is organic and adaptive. It changes and flows, yet always, just under the surface, is a bedrock of values, smoothed by the current above, but unyielding."

Performance coach, Owen Eastwood, described culture as, "An organism, continually growing, adapting, and changing. Identity and purpose need to be continually renewed and reinterpreted to give them meaning."

In her article on LinkedIn, auditor, Faezeh Eskandari, listed 5 Steps To Build A Quality Culture:

1. Tie quality to the organization's core values and vision.

2. Distribute a written code of ethics and proper conduct, so people understand the expectations.

3. Create a transparent and open environment for reporting problems and show empathy to anyone relating an issue.

4. Ensure members understand the true cost of failing to implement a quality culture.

5. Make it a personal priority with the expectation that everyone will buy into the organizational culture.   

Developing a quality culture takes consistency, patience, persistence, time, and a leadership-by-example philosophy. 

It doesn't have to be complicated, but it does require everyone to hold themselves and each member of the group accountable for what is trying to be created.

Leave me a comment about your thoughts on what makes a quality culture.