"Class" is an intangible quality that commands, rather than demands, the respect of others.
This is because those who have it are truly considerate of others, are courteous and polite without being subservient, are not disagreeable when they disagree, are good listeners, and are at peace with themselves because they do not knowingly do wrong.
In short, people with class might well be defined as those who practice 'The Golden Rule' in both their professional and personal life.
By John Wooden - Published in: Leadership...with a human touch, August 31, 1993, Page 18
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